Need help with NinjaTrade AI? We're here for you.
Email: support@mychartninjas.com
License activation issues: Go to the Activation Portal and enter your license key and MT5 account number. If you get an error, email us with your order confirmation.
Response time: Within 24 hours on business days.
Common issues:
• License not received — check spam folder, then contact us
• Account mismatch — your license is tied to one MT5 account number
• Expired license — resubscribe via the pricing page